Aroeira de Assis Almeida, Eduardo, Fernando Hadad Zaidan, José Luis Braga, and Elisângela Cristina Aganette. 2023. “Information and Knowledge Management in Support of Process Management: Systematic Literature Review”. Frontiers of Knowlegde Representation 3 (1):74-95. https://periodicos.ufmg.br/index.php/fronteiras-rc/article/view/40228.