Contributions from World-Class Manufacturing to operationalize knowledge management in organizations
DOI:
https://doi.org/10.35699/2237-6658.2021.37179Keywords:
Knowledge management, World-Class Manufacturing, Group Knowledge ManagementAbstract
This study presents an associated result of the research by Mendes (2017), related to the proposal of a methodology for the integration between Knowledge Management (KM) and World-Class Manufacturing (WCM). This integration gave an initial theoretical-conceptual examination creating a comprehensive view of CG and WCM and how these constructs are related. Despite identifying mutual contributions between the two constructs, until 2016, only one article had been identified explicitly addressing the interaction between the theories. From an initial approximation, Mendes and Mattos (2017) suggested models or extensions of methods and tools related to GC and WCM. This study aims to bring to light voices related to the operationalization of KM, identified in the WCM, which can help managers regarding the practice of mapping, sharing, and using knowledge in organizations. As a result, ten voices related to two WCM Pillars, Focused Improvement (FI) and People Development (PD), were identified. We highlighted three voices from Pillar PD, covering some relevant aspects of theories related to KM, such as mapping and dissemination of knowledge and its evaluation.
Downloads
References
Apostila PD WCM Light. Minas Gerais: FCA, 2016.
CHIARINI, A.; VAGNONI, E. World-class manufacturing by Fiat. Comparison with Toyota Production System from a Strategic Management, Management Accounting, Operations Management and Performance Measurement dimension. INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, v. 53, n. 2, p. 590–606, 17 jan. 2015.
CHOO, C. W.; NETO, R. C. D. DE A. Beyond the ba: managing enabling contexts in knowledge organizations. Journal of Knowledge Management, v. 14, n. 4, p. 592–610, 2010.
DIGALWAR, A.; SANGWAN, K. S. Role of Knowledge Management in World Class Manufacturing: an Empirical Investigation. 2011 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM). Anais...: International Conference on Industrial Engineering and Engineering Management IEEM.345 E 47TH ST, NEW YORK, NY 10017 USA: IEEE, 2011.
DUDEK, M. The model for the calculation of the dispersed iron ore resource purchase cost in the world class manufacturing (wcm) logistics pillar context. Metalurgija, v. 53, n. 4, p. 567–570, dez. 2014.
GAJDZIK, B. World-class manufacturing in metallurgical enterprise. Metalurgija, v. 52, n. 1, p. 131–134, mar. 2013.
GAROTTI, A. WCM Book - Desenvolvimento de Pessoas. França: Efeso Consulting, 19 abr. 2008.
Glossário WCML. Keiper peças fabricações LTDA, , 2016.
HAYES, R. H.; WHEELWRIGHT, S. C. Restoring our Competitive Edge: Competing Through Manufacturing. New York: Wiley, 1984.
Manufacturing Training System (MTS). Fiat, , fev. 2010.
MENDES, R. D. C. Gestão do Conhecimento aplicada ao Modelo de World Class Manufacturing: Proposta de método que suporte a gestão de quick-kaizens. [s.l.] Centro Universitário Una, 2017.
MENDES, R. DE C.; MATTOS, M. C. DE. Knowledge Management and World Class Manufacturing: an initial approach based on a literature review. Perspectivas em Ciência da Informação, v. 22, n. 2, p. 244–263, jun. 2017.
MIDOR, K. World Class Manufacturing – characteristcs and implementation in an automotive enteprise. Zeszyty Naukowe / Akademia Morska w Szczecinie, v. nr 32 (104) z. 1, p. 42–47, 2012.
NONAKA, I.; TAKEUCHI, H. The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation. [s.l.] Oxford University Press, 1995.
NONAKA, I.; TOYAMA, R. A firm as a dialectical being: towards a dynamic theory of a firm. Industrial and Corporate Change, v. 11, n. 5, p. 995–1009, 1 Nov. 2002.
NONAKA, I.; TOYAMA, R.; KONNO, N. SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation. Long Range Planning, v. 33, n. 1, p. 5–34, 2000.
NONAKA, I.; VON KROGH, G. Tacit Knowledge and Knowledge Conversion: Controversy and Advancement in Organizational Knowledge Creation Theory. Organization Science, v. 20, n. 3, p. 635–652, Jun. 2009.
NONAKA, I.; VON KROGH, G.; VOELPEL, S. Organizational Knowledge Creation Theory: Evolutionary Paths and Future Advances. Organization Studies, v. 27, n. 8, p. 1179–1208, 1 ago. 2006.
Overview WCM. . Minas Gerais: FCA, 2014.
PAŁUCHA, K. World Class Manufacturing model in production management. Archives of Materials Science and Engineering, v. Vol. 58, n. nr 2, 2012.
PD Training rev.04. . Minas Gerais: Metalúrgica Mardel Ltda, 2014.
SAXENA, K. B. C.; SAHAY, B. S. Managing IT for world-class manufacturing: the Indian scenario. International Journal of Information Management, v. 20, n. 1, p. 29–57, Fev. 2000.
STANEK, K.; CZECH, P.; BARCIK, J. Metodologia World Class Manufacturing (WCM) w fabryce Fiat Auto Poland S.A. Zeszyty Naukowe. Transport / Politechnika Śląska, v. z. 71, p. 65–72, 2011.
WCM for Supplier Scorecard. . Minas Gerais: FCA, 2015.
WCM Fornecedores: Supplier Quality. Minas Gerais: FCA, 2015.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Múltiplos Olhares em Ciência da Informação
This work is licensed under a Creative Commons Attribution 4.0 International License.
Autores que publicam na Revista Múltiplos Olhares em Ciência da Informação mantêm os direitos autorais e concedem à revista o direito de primeira publicação, com o trabalho simultaneamente licenciado sob a Licença Creative Commons Attribution que permite o compartilhamento do trabalho com reconhecimento da autoria e publicação inicial nesta revista. Contratos adicionais poderão ser assumidos, separadamente, pelos autores, para distribuição não-exclusiva da versão do trabalho publicada nesta revista (exemplo: publicar em repositório institucional ou como capítulo de livro), com reconhecimento de autoria e publicação inicial nesta revista.
