Performance Indicators: a pilot study at FIOCRUZ health and biomedical libraries

Authors

  • Maria Cristina Guimarães
  • Etiene Lins
  • Jeorgina Gentil Rodrigues
  • Camila Lamarão
  • Marcia jabor Santos
  • Vania Guerra da Silva
  • Diones Ramos da Silva

Abstract

This paper describes the recent efforts of a science and technology health institute to implement a library services evaluation program. Based on the ISO 11620 a team of researchers and librarians have considered a set of performance indicators to be used in its three specialized libraries. The way taken so far and the collaborative process that have been shaping the whole process are described; future challenges are also indicated.

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Published

2008-03-07

How to Cite

Guimarães, M. C., Lins, E., Rodrigues, J. G., Lamarão, C., Santos, M. jabor, Silva, V. G. da, & Silva, D. R. da. (2008). Performance Indicators: a pilot study at FIOCRUZ health and biomedical libraries. Perspectivas Em Ciência Da Informação, 12(1). Retrieved from https://periodicos.ufmg.br/index.php/pci/article/view/22342

Issue

Vol. 12 No. 1 (2007)

Section

Articles