Performance Indicators: a pilot study at FIOCRUZ health and biomedical libraries
Abstract
This paper describes the recent efforts of a science and technology health institute to implement a library services evaluation program. Based on the ISO 11620 a team of researchers and librarians have considered a set of performance indicators to be used in its three specialized libraries. The way taken so far and the collaborative process that have been shaping the whole process are described; future challenges are also indicated.Downloads
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Published
2008-03-07
How to Cite
Guimarães, M. C., Lins, E., Rodrigues, J. G., Lamarão, C., Santos, M. jabor, Silva, V. G. da, & Silva, D. R. da. (2008). Performance Indicators: a pilot study at FIOCRUZ health and biomedical libraries. Perspectivas Em Ciência Da Informação, 12(1). Retrieved from https://periodicos.ufmg.br/index.php/pci/article/view/22342
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