Analysis of the new knowledge management: perspectives for critical approaches

Abstract

The articles presents The New Knowledge Management, a model developed by the North-American consultants Joseph M. Firestone and Mark W. McElroy, leaders of the Knowledge Management Consortium International (KMCI), and the associated Knowledge Life Cycle. It is attempted to explore the basic concepts and to establish a dialogue with preeminent works of the disciplines Knowledge Management and Intellectual Capital. Various subjects are related to the model showed, such as sense-making, culture, strategy, Intellectual Capital and best practices. Based on the characterization of the model, some of its aspects are criticized. Then, possibilities for a more descriptive and less normative critical approach in the field of Knowledge Management are outlined.