Public transparency

expansion of datasets on the Open Data Portal of the Federal University of Rio Grande do Norte

Abstract

Citizens are increasingly engaged in public management, driven by the opening of government data, which strengthens their participation and allows for a more detailed evaluation of administrative actions. In this article, we seek to analyze the information demands received by the Fala.BR Channel between 2019 and 2021, with the aim of suggesting the inclusion of new data sets in the Open Data Portal of the Federal University of Rio Grande do Norte. The research is based on theoretical, conceptual aspects, and critical approaches related to the Digital Technologies Revolution and Open Data. As for the methodology, it is a case study, exploratory-descriptive, using documentary research as the main data collection technique, in addition to bibliographic research and content analysis. The most requested topics by citizens were identified, which could be made available by the University in the form of Open Data. There was a significant opportunity to expand data in the University's Open Data Portal, including the creation of new groups and sets, as well as the enhancement of existing data sets. The proposed expansion of open data provides an increase in a reference base that can support the development of the next Open Data Plan of the Federal University of Rio Grande do Norte. In conclusion, enriching the Open Data Portal goes beyond a simple transparency action, representing a significant step towards participatory and effective governance, where public data are essential resources for democratic strengthening.