Collective assessment method as a sensitive listening instrument in Ifes multilevel libraries an analysis in the context of the covid-19 pandemic

Abstract

With this experience report, we intend to describe how a collective assessment activity took place, with an emphasis on sensitive listening, conducted within the scope of the Instituto Federal do Espírito Santo, in which all information units from the different campuses took part. We aim to share this action, thinking that it is valid in the diagnosis and management processes of multiple libraries, in a single institutional framework. The initial aim of this assessment was to systematically collecting

information to be provided within the scope of the Higher Education Census (CENSUP) for the base year 2021. Data collection from librarians took place through an electronic form, consisting of objective and subjective questions, with the data treated in a quantitative and qualitative manner, using the categorization of responses for content analysis as the main basis. All libraries participated and the results collected both enabled the consolidation of records of possible practices in times of the Coronavirus pandemic and highlighted the teams' concerns regarding the challenges and potential arising from this exceptional scenario.