Mobile banking as a new channel of information spreading and a means of making new services availabe: a test of the Theory of Decomposed Planned Behavior

Authors

  • Deborah Oliveira Santos
  • Ricardo Teixeira Veiga
  • Sarah Ituassú Souza

Keywords:

mobile banking, Teoria do Comportamento Planejado Decomposto, atitude, segurança

Abstract

The atitudinal antecedents of the intention of using mobile banking by bank customers were investigated, adopting the Theory of Decomposed Planned Behavior as theoretical framework. In the conclusive stage of the research, with 515 respondents, structural equation modeling was employed. The theoretical model had empirical support, but it needs improvements. About 74% of variation in the intention of using mobile banking was accounted by the model, in which the construct secutity was added.

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Published

2011-09-15

How to Cite

Santos, D. O., Veiga, R. T., & Souza, S. I. (2011). Mobile banking as a new channel of information spreading and a means of making new services availabe: a test of the Theory of Decomposed Planned Behavior. Perspectivas Em Ciência Da Informação, 16(4), 150–170. Retrieved from https://periodicos.ufmg.br/index.php/pci/article/view/22749

Issue

Vol. 16 No. 4 (2011)

Section

Articles