COMPETENCIES AND FUNCTIONS OF ONLINE TUTORS IN DISTANCE EDUCATION

Authors

  • JOÃO MATTAR Pontifícia Universidade Católica de São Paulo (PUC–SP).
  • LUCILENE MARQUES MARTINS RODRIGUES Centro Universitário Internacional Uninter. FAE Centro Universitário.
  • WANDERLUCY CZESZAK Faculdade Finaci. São Paulo, SP, Brasil.
  • JULIANA GRACIANI Centro Universitário FMU. Faculdades Metropolitanas Unidas. São Paulo, SP, Brasil.

Keywords:

Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Distance Education, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Tutoring, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Competencies, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Distance Education, Competencies, Competencies, Competencies, Competencies, Competencies, Literature review, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Competencies, Literature review, Literature review, Literature review, Literature review, Literature review, Brazil, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Literature review, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil, Brazil

Abstract

This article explores the competences and functions of online tutors in distance education
(DE). It involves a literature review and the elaboration of a theoretical model to guide the training of
tutors. The texts selected in the review are analyzed qualitatively by a coding and categorization process
supported by MAXQDA. Literature-based codes are initially proposed, but others are included during
the analysis. The model presented considered the frequency of occurrence of categories in the texts.
Among the competences of online tutors, the following stand out: managerial, disciplinary knowledge, pedagogical knowledge, communication skills, socio-affective skills and technological skills. The basic
functions of the online tutor in DE, identified in the research, are: management, pedagogy and social.
The proposed model seeks to relate these competencies to these functions. It should serve, in this sense,
to guide the training of tutors, in opposition to the tendency of precariousness of online teaching work. 

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Published

2020-10-30

Issue

Vol. 36 No. 1 (2020): v.36 (2020)

Section

Artigos

License

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How to Cite

MATTAR, JOÃO; MARQUES MARTINS RODRIGUES, LUCILENE; CZESZAK, WANDERLUCY; GRACIANI, JULIANA. COMPETENCIES AND FUNCTIONS OF ONLINE TUTORS IN DISTANCE EDUCATION. Educação em Revista , [S. l.], v. 36, n. 1, 2020. Disponível em: https://periodicos.ufmg.br/index.php/edrevista/article/view/37827. Acesso em: 23 jul. 2026.