DIGITAL TRANSFORMATION model proposition for generating value

proposição de modelo para geração de valor

Authors

  • Bruna Xavier de Oliveira Federal University of Minas Gerais
  • Frederico Cesar Mafra Pereira Federal University of Minas Gerais
  • Benildes Federal University of Minas Gerais
  • Ricardo Rodrigues Barbosa Federal University of Minas Gerais

Keywords:

Conceptual models, Analysis models, Information agents, Literature reviews, Scientific databases

Abstract

With the evolution of digital technologies, Digital Transformation has gone from being a trend for companies to becoming a necessity. The aim of the study was to identify the main strategic domains and their characteristics that would enable the proposition of a theoretical-analytical model for the implementation and analysis of Digital Transformation in organizations. The theoretical framework presented in this article is based on a literature review, using the Scopus and Web of Science databases as a source of consultation and data collection between 2017 and 2021. The concepts raised in this review were validated through two rounds of semi-structured interviews with people involved in Digital Transformation projects. Based on the models and concepts identified in the literature and in the interviews, this article presents a Digital Transformation implementation model made up of ten dimensions - 'customers', 'competition', 'data', 'innovation', 'value proposition', 'competencies', 'organizational agility', 'agile processes', 'organizational culture' and 'leadership' - which must be worked on in order to achieve this transformation

Author Biographies

  • Bruna Xavier de Oliveira, Federal University of Minas Gerais

    Master in Knowledge Management & Organization, specialist in Process Management and Automotive Business Strategy. He has been working in the area of process and project management since 2014 and is currently also dedicated to researching how digital transformation is impacting Brazilian companies.

  • Frederico Cesar Mafra Pereira, Federal University of Minas Gerais

    PhD and Master in Information Science from the School of Information Science (ECI) at UFMG, Bachelor in Economics from FACE-UFMG, Specialist in Strategic Marketing Management from CEPEAD-UFMG, and Specialist in Innovation in Information Units from ITI-UFSCar. Currently pursuing a Postdoctoral degree in Information Science at UFSCar.

    An educator for 22 years, currently serving as an Associate Professor at the Federal University of Minas Gerais (UFMG), at the School of Information Science, Department of Information Theory and Management (DTGI), and as a Permanent Professor in the Graduate Program in Knowledge Organization and Management (PPG-GOC) at UFMG, within the research line of Information and Communication Technology Management (GETIC).

    A researcher on topics related to Information and Knowledge Management, Competitive Intelligence, Digital Transformation, Innovation Management, and Strategy. He has supervised 56 completed works (including 3 Doctoral Theses, 32 Master's Dissertations, 20 Specialization Theses, and 1 Undergraduate Thesis), 2 Research Projects funded by PRPq UFMG and PROBIC/FAPEMIG (with 2 undergraduate scholarships), and 1 Supervised Internship in Archival Science.

    Currently, he supervises 10 ongoing research projects in the Graduate Program (PPG-GOC), including 6 doctoral students and 4 master’s students, as well as 1 research project funded by PRPq UFMG and PROBIC/FAPEMIG (with 1 undergraduate scholarship).

    Leader of the research group "IKI – Information, Knowledge, Innovation" and a member of the research group "Núcleo de Informação, Tecnologia e Inovação – ITI UFSCar," both registered with CNPq. He is also a mentor, speaker, and a member of the Editorial Review Board of The Bottom Line Journal (Emerald).

  • Benildes, Federal University of Minas Gerais

    PhD and Master in Information Science from the Graduate Program in Information Science at the School of Information Science (ECI) of the Federal University of Minas Gerais (UFMG). Holds a degree in Librarianship from ECI/UFMG. Associate Professor in the Department of Information Organization and Processing (ECI/UFMG). Researcher in the Graduate Program in Knowledge Organization and Management (PPGGOC/ECI/UFMG).

    Member of the research groups MHTX – Conceptual Modeling for Hypertextual Document Organization, RECRI – Knowledge Representation and Information Retrieval, and the Digital Humanities group at the Center for Interdisciplinary Studies of the 20th Century (University of Coimbra, Portugal).

    Her research interests focus on the Knowledge Organization and Architecture field, with emphasis on theoretical and methodological issues related to the development of Knowledge Organization Systems (classification systems, taxonomies, thesauri, glossaries, concept maps, and semantic networks); information services (traditional libraries, digital libraries, hypertexts, archives); data integration and language compatibility; and data and information security.

  • Ricardo Rodrigues Barbosa, Federal University of Minas Gerais

    Holds a degree in Psychology from the Pontifical Catholic University of Minas Gerais (1972), a Master of Business Administration, and a PhD in Business Administration from Columbia University (1979 and 1985). Completed a study program in 1992 at the Department of Information Science at Strathclyde University in Glasgow, Scotland. Conducted postdoctoral research at the Faculty of Information Studies at the University of Toronto in 1996-1997.

    He is a Full Professor in the Department of Information Theory and Management at the School of Information Science at the Federal University of Minas Gerais. His areas of expertise include knowledge management, information management, and competitive intelligence.

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Published

2025-09-19

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Vol. 30 (2025): Publicações em Fluxo Contínuo 2025

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DIGITAL TRANSFORMATION model proposition for generating value: proposição de modelo para geração de valor. (2025). Perspectivas Em Ciência Da Informação, 30, e57957. https://periodicos.ufmg.br/index.php/pci/article/view/57957