Inter-personal relationship
identifying behaviors for the teamwork in a coronary unit
DOI:
https://doi.org/10.5935/1415-2762.20190045Keywords:
Patient Assistance Team, Interprofessional Relations, Cooperative Behavior, Nursing, TeamAbstract
Objective: to identify, facilitating and hindering behaviors for teamwork in the multiprofessional
team of the coronary care unit, from the perspective of an inter-professional
relationship. Methodology: this is a descriptive research/qualitative approach, using
critical incident technique, developed in a coronary unit of a public hospital in Minas
Gerais, Brazil. The data collection was held in 2014 through a semi-structured interview.
Forty-five professionals from the multi-professional team participated in the study. The
inclusion criterion was to work in the unit for at least 12 months and the exclusion criteria
were being away from work at the time of definitive data collection and not being located
after three attempts to schedule/conduct the interview. Data analysis was based on content
analysis and critical incident technique. Results: there were 218 behaviors, 113 positive
and 105 negative related to teamwork regarding the inter-professional relationship,
emerging three categories: Collaborating with the colleague; exchanging information with
another agent; and interacting with the colleague. There was prevalence of facilitating
behaviors for teamwork, especially communication between agents. Conclusions: there
was evidence of investment and effort by professionals to overcome obstacles trying to
implement teamwork as a power to act on the work object and successfully achieve the
purpose of health work.
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