Evaluating patient safety culture in a philanthropic hospital

Authors

  • Alessandra Campos Fortes Fagundes Serrano Santa Casa de Caridade de Diamantina, Escritório da Qualidade, Diamantina MG , Brazil, Santa Casa de Caridade de Diamantina, Escritório da Qualidade. Diamantina, MG – Brasil http://orcid.org/0000-0001-7325-6566
  • Delba Fonseca Santos Universidade Federal dos Vales do Jequitinhonha e Mucuri, Departamento de Farmácia, Diamantina MG , Brazil, Universidade Federal dos Vales do Jequitinhonha e Mucuri – UFVJM, Departamento de Farmácia. Diamantina, MG – Brasil http://orcid.org/0000-0003-2404-5791
  • Selme Silqueira Matos Universidade Federal de Minas Gerais, Departamento de Enfermagem Básica, Belo Horizonte MG , Brazil, Universidade Federal de Minas Gerais – UFMG, Departamento de Enfermagem Básica. Belo Horizonte, MG – Brasil http://orcid.org/0000-0002-5102-5051
  • Vania Regina Goveia Universidade Federal de Minas Gerais, Departamento de Enfermagem Básica, Belo Horizonte MG , Brazil, Universidade Federal de Minas Gerais – UFMG, Departamento de Enfermagem Básica. Belo Horizonte, MG – Brasil http://orcid.org/0000-0003-2967-1783
  • Isabel Yovana Quispe Mendoza Universidade Federal de Minas Gerais, Departamento de Enfermagem Básica, Belo Horizonte MG , Brazil, Universidade Federal de Minas Gerais – UFMG, Departamento de Enfermagem Básica. Belo Horizonte, MG – Brasil http://orcid.org/0000-0002-7063-8611
  • Angelina Carmo Lessa Universidade Federal dos Vales do Jequitinhonha e Mucuri, Departamento de Nutrição, Diamantina MG , Brazil, UFVJM, Departamento de Nutrição. Diamantina, MG – Brasil http://orcid.org/0000-0003-0708-4799

DOI:

https://doi.org/10.5935/1415-2762.20190031

Keywords:

Patient Safety, Quality of Health Care, Organizational Culture, Patient Care Team

Abstract

Objective: to evaluate patient safety culture on the part of the multidisciplinary team
in a Brazilian philanthropic hospital. Method: this is a quantitative cross-sectional
study carried out with 209 professionals in 12 hospital sectors. For the data collection,
the Hospital Survey On Patient Safety Culture, developed by the Agency for Health
Research and Quality, was used, translated and validated for the Portuguese language.
The reliability of the instrument was verified by the Cronbach’s Alpha coefficient.
Data analysis was accomplished by descriptive statistics. Results: the dimensions
with the highest percentages of positive responses were: expectations and actions to
promote patient safety by the supervisor/chief; organizational learning and continuous
improvement; team work within the units. On the other hand, the dimensions with lower
percentages of positive responses were: non-punitive responses to errors; professional
and general perception on patient safety. Conclusion: these findings revealed that all
dimensions of the patient safety culture should be worked out with the healthcare
professionals, since that none of the dimensions exceeded 75% of positive responses.

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Published

2019-10-07

Issue

Vol. 23 (2019)

Section

Research

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Copyright (c) 2019 Reme: Revista Mineira de Enfermagem

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This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

1.
Evaluating patient safety culture in a philanthropic hospital. REME Rev Min Enferm. [Internet]. 2019 Oct. 7 [cited 2025 Jun. 7];23. Available from: https://periodicos.ufmg.br/index.php/reme/article/view/49780

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